i came as a first timer, from out of town. Called for a last minute appointment on a Saturday. I asked for the signature pedicure and they said they would do their best to accommodate me. I had a 6pm appointment. The staff went above and beyond to make sure I got all service. This is rare for any establishment and especially a bargain at this price! I loved the hot lotion massages. I have to stress again that the staff not only gave a great pedicure but also stayed after hours to accommodate a stranger from out of town. I would not hesitate to return and would recommend them to anyone. I can't thank them enough for going out of the way for me!