Rating 3.6 / 5 based on 17 reviews City: Sydney Views: 708

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Latest reviews about "Hair by Ash, Westfield Eastgardens" write review


Had my Kertain done at hairbyash over the weekend girls were very nice and gave me excellent service and always kept an eye on me given they were very busy.will be back thank you


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Sydney #2,567 rating: 5/5

I have recent revisited the salon and got a keratin treatment. I think that they do give you a professional look and they know what they are doing. But the girl who seemed to be 'younger' perhaps an apprentice hurt me a bit with her fingers trying to unknot the end of my hair. I think that she could be a little more gentle? She also did her job quietly without much of the 'friendliness'. Towards the end, they offered me to purchase the keratin shampoo and conditioner. The lady persuaded me to purchase. However, I somehow regretted after an hour also and I returned to the shop, they said that they don't offer refund, which in my opinion they should be able to because most shops do... My overall experience was 'slightly above average' and I will give a 3.5 out of 5.


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Sydney #2,566 rating: 3/5

Must say very happy client book a Kertain vorcher on the day from the phone call to me meeting the beauitful girls who did my hair and wonderful service love my hair and will be defently be coming back


1 Review comment:

  • John 3 weeks ago

    not very customer service orientate just try to get more money for extra service from you


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Sydney #2,405 rating: 5/5

I had recently bought a groupon voucher for the keratin treatment. It was my first time doing so and i am so pleased with the outcome! I forgot the lady's name who done my hair but she had long red hair and was so down to earth and kind she did a fantastic job and told me step by step as it was my first time. I'm so happy with the result! Thank you! I will be back in a few months time.


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Sydney #2,096 rating: 5/5

Had my hair done over the weekend and must say girls were very professional and lovely excellent coustmer services will defently be back.love love my new hair


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Sydney #1,918 rating: 4/5

Had a colour put in my hair today, and got exactly what I asked for. The girls were lovely as well as efficient. Have booked a future date to have my roots done. I would highly recommend this salon!


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Sydney #1,895 rating: 5/5

I purchased a Groupon keratin which I never had before they lady from start to finish explained everything to me which really helped I just washed my hair and feels amazing so soft and silky so thank you hairbyash team really was worth it


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Sydney #1,893 rating: 4/5

I purchased a groupon and then got up-sold to the strong treatment. I agreed to this as my hair could really have done with it. The treatment from start to finish was really quick. I commented to the girl doing it that there wasn't much product going on, but she told me that's all that was needed and that it was normal. I walked out and my hair looked great. 3 days later when I washed it, it was just as frizzy as it was when I walked in. While the staff were lovely, kind and very sweet, I think they should have told me I wasn't a candidate if I wasn't going to be one (clearly I'm not) and saved me from wasting my money. I'm pretty disappointed and won't be going back unfortunately.


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Sydney #1,810 rating: 2/5

I bought a vorcher and had my Kertain done at this place and the girls were really lovely they explained everything to me and suggested I get the strong one which my hair needed because it will last longer and controlled my hair better so I did so thank you girls will be back


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Sydney #1,776 rating: 5/5

Had my roots done today thanx to the lovely lady who suggested I try having foils and I did and also recommend a keratin to help my frizz looks amazing can't wait to wash it will be back and telling my friends


1 Review comment:

  • Mary 3 weeks ago

    she did that to me as well just to get more money.Will never ever go back there


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Sydney #1,592 rating: 5/5

Thanks for my beautiful hair cut and blow wave. I feel fantastic when I left your salon! Thanks once again..


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Sydney #1,591 rating: 5/5

I came in for the Groupon keratin treatment. I had read the reviews about this place so i wasnt too sure how the result would be. I am surprised with the reviews because my experience was the complete opposite. The lady who did my hair was so nice and explained everything so well. I had washed my hair after the 3 days and i am in love, my hair has never been softer and so much easier to style. I have curly hair and i let it dry naturally and it looks and feels 10 times healthier! Really happy and ill be back. Hope this helps others!


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Sydney #1,580 rating: 4/5

I bought a keratin voucher for there. The first thing they tell you IS that it'll be another $40.00 if you want the "GOOD" Keratin and then continue to add charges to your visit.59.00 for this 40.00 for that etc......before I knew it I was out of pocket 300.00! and the saddest thing is I,m not happy with the colour.


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Sydney #1,537 rating: 1/5

The staff spent most of my treatment trying to upselling all sorts of products. One of the staff members I assume the manager dis this forcefully and with condescension. Additionally I left with hair dye on my clothes and body.


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Sydney #1,480 rating: 1/5

Appointment was a for a keratin treatment and cut. 1.5 hours in to the appointment I still have keratin in my hair and they say it's going to be another 1.5 hours. Staff are to busy talking and stalling to make themselves look busy. No wonder they need Groupon customers. I will never go here again. Waste of time.


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Sydney #1,088 rating: 1/5

have been coming here for the last 6 months and absolutely adore the girls. such great personality and experience. would definitely recommend!


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Sydney #508 rating: 5/5

I dropped in to have a quick trim whilst shopping and made an appointment. I returned half an hour later only to wait 20mins and to top it off, pay $49 for a dry trim!!! No shampoo or blow dry! Totally overpriced.


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Sydney #479 rating: 2/5

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Very pleased

Walked in to this salon without an appointment twice and the lovely ladies done my hair both visit unexpectedly given they always look busy must say very welcoming and understanding and fast will keep coming back girls thank you

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